eCLEAR, your extra online service
Even when it comes to waste, civilians and companies expect to carry out increasingly more transactions online. Such as bulky waste pickup requests or searching for pickup dates. This is possible with eCLEAR. Thanks to this solution, customers can retrieve up-to-date information and enter their pickup requests 24/7 into the system by using the Internet.
Online bulky waste pickup request
With eCLEAR, civilians can enter their bulky waste pickup requests in a user-friendly Internet page. Given that the system is connected in real-time to the planning module of CLEAR, they can immediately verify the pickup date and the time that the waste needs to be put out by the curbside. The system immediately takes into account the capacity of the pickup vehicle.
Transparency at all times
But eCLEAR allows you to offer other services to civilians. By logging in to the waste website with their postal code and house number, customers can see the up-to-date waste calendar applicable to their own address. Including the collection days for compost bins, mini containers, chemical cart and old paper. eCLEAR furthermore provides customers with clear information about their containers, bulky waste pickup requests and, in case of a Diftar system, the weight or volume of the waste to be collected.
Saving time in the back-office
eCLEAR improves not only your services to the customer, this online service can also help you save a great deal of time spent on calls from customers. This saves your back-office precious time, time which your employees can spend on other matters.
Upon implementation, we will tailor eCLEAR to your business processes and the online services that you may require. We will seamlessly integrate your new web services with your present website, customising it to reflect your logo. If required, we can also create the Internet pages for you. Because the additional service of eCLEAR is your showpiece.
For a look into the system, click here